Quality
Simply the best Spiral Staircase on the market. CE Approved in accordance with EN 1090 and boasts a massive 450kg weigh rating. Sold only with thick (35mm) varnished oak treads or the premium, extra thick (40mm) varnished beech treads – better than any other alternatives. In addition, the BPS Grand Spiral is building compliant, providing it is bought with additional balusters and riser bars.
Low quality product offered by competitors, thinner treads provided, which compromises the quality of the product. Not tested or approved in any way and have a lower weight rating – meaning they aren’t as strong.
Value
Best value Grand Spiral Staircase on the market – manufactured to our own specification. Configurator ensures have total control over numerous aspects of the staircase – create your perfect staircase, all for an unbeatable price. Extra strong full length handrail provided along with a lifetime guarantee – you won’t find this anywhere else!
Bare minimum offered. Only sold in 1 or 2 variations, meaning you aren’t able to fully customise the staircase to suit your needs.
Service
We are the staircase experts! Massive stocks always held for next day delivery, all backed up by our knowledgeable sales teams and celebrated aftersales service. Check out our superb customer reviews received through the independent agency FEEFO. We are open 7 days a week (weekdays until 9pm) to provide product advice and take your order. We also trade through multiple channels so you can make a purchase 24/7. In addition, our telephone lines are NOT charged at a premium rate.
No other companies come close to us on customer service – some even “invent” their own customer reviews or “cherry pick” and have a limited number so you cannot get a real indication of what service you can expect. Advice available during limited hours only and definitely not at weekends.
Safety
Our Grand Spiral is tested to a MASSIVE 450kg – for maximum strength. Extra strong oak treads or the even stronger, premium beech treads provide you with a ‘rock solid’ feel when climbing. In addition to this, the staircase is CE approved to EN 1090 (EU Construction Production Regulation) for extra safety and peace of mind.
Some of our competitors sacrifice safety for a cheaper build quality – something we will never do! Weaker treads make the staircase less stable. Furthermore, alternatives aren’t approved meaning you don’t fully know what you are getting.
Price
We offer the best prices around which include delivery to most of the UK Mainland (small charge will apply to the Scottish Highlands and UK Islands). We buy in bulk! In doing this, we can command the very best prices which we are able to pass on to you, our customers. We will not be beaten on price.
Some competitors charge for delivery or it will take up to 7 days for you to receive your staircase as they do not hold stock at their premises. Certainly, you are extremely unlikely to find the enhanced features found on our staircase at anywhere near our prices.
Guarantee
Forever Guaranteed – We offer a no quibble Lifetime Guarantee on our products – in the unlikely event that problems are experienced, we will either repair or replace the affected part. We are a UK owned and based company who have been trading for many years, so this peace of mind is definitely worth having.
Not lifetime guaranteed or offered by non UK owned companies who have been trading for a relatively short period of time – probably not worth much in the event of a problem.
Instructions
Supplied with a comprehensive set of instructions, written in plain English with easy to follow illustrations, along with a handy video demonstration of the construction on the web page. You also have the reassurance of being able to speak to one of the experts in our Customers Services Team if further assistance is required.
Poorly written instructions or none at all which can be frustrating at best, and at worst extremely dangerous.
Convenience
Staircase supplied with easy to follow instructions, making building and installing effortless. Delivered on a pallet, for easy storage and transportation. Delivered next day, free of charge or on a day of your choice (just call us to let us know when is best) – no need to wait in wondering what day the staircase will arrive.
No instructions supplied or with limited information. Delivered in component parts, hugely increasing the chances of getting damaged parts. Next day delivery not offered or is, but for an extra fee.